![quick response time](/images/bildmaterial/remote-assistance/schnelle_reaktionszeit.png)
QUICK RESPONSE TIME
Targeted and location-independent communication allows fast problem solving.
![real-time monitoring](/images/bildmaterial/remote-assistance/echtzeitverfolgung.png)
REAL-TIME MONITORING
Current work status of the service incident can be called up at any time due to continuous recording, regardless of location and business hours.
![targeted troubleshooting](/images/bildmaterial/remote-assistance/gezielte_fehlersuche.png)
TARGETED TROUBLESHOOTING
Efficient troubleshooting through bidirectional communication via video & audio stream.
![secure data exchange](/images/bildmaterial/remote-assistance/sicherer_datenaustausch.png)
SECURE DATA EXCHANGE
Simple: Provide data via drag & drop. Hosting on German servers, exclusively secured channels.
![fault elimination](/images/bildmaterial/remote-assistance/stoerungsbehebung.png)
FAULT ELIMINATION
Fault elimination through joint solution development between you and LASCO experts.
![lessons learned](/images/bildmaterial/remote-assistance/lessons_learned.png)
LESSONS LEARNED
Fast learning effect: Better understanding of the machine through joint troubleshooting and fault elimination.
![cost savings](/images/bildmaterial/remote-assistance/kostenersparnis.png)
COST SAVINGS
Cost savings are achieved by eliminating the need for on-site service calls for the elimination of clear fault patterns.
![maintenance schedule](/images/bildmaterial/remote-assistance/instandhaltungsturnus.png)
MAINTENANCE SCHEDULE
LASCO experts accompany maintenance measures, maintenance schedules can be processed jointly in real time.
![fault diagnosis](/images/bildmaterial/remote-assistance/stoerungsdiagnose.png)
FAULT DIAGNOSIS
Necessary on-site interventions for the elimination of complex malfunctions can be efficiently prepared by means of preliminary diagnosis.
Video:
Contact:
Nicklas Trier
Sales -digital services-
Phone: +49 9561 / 642-262
Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.