Service & spare parts

for availability and operational safety

An experienced service team of specialists ensures smooth installation and timely commissioning of our products on site. Team members are available at short notice to solve problems our customers cannot handle themselves. Furthermore, we provide intensive training to our customers’ operating and maintenance personnel.

Our customers' demands and expectations are the yardstick for our activities.

All machines and lines are equipped with a modern remote maintenance system. Modern picture and data transmission technology support our service specialists in accessing machine data and control states on site. Experts diagnose, adjust and provide support for self-help on a case-by-case basis. This saves time and money.

Expert advice from LASCO:

Service:

Maximilian Müller
Service Manager
Phone: +49 9561 / 642-236
Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Spare parts:

Andre Wiener
Spare parts Manager
Phone: +49 9561 / 642-220
Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

After sales:

René Fuchs
After sales Manager
Phone: +49 9561 / 642-286
Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Technical hotline:

Phone: +49 9561 / 642-236
Fax: +49 9561 / 642-266

MON-THU: 07:15 to 19:00 h CET
FRI: 07:15 bis 16:00 h CET

Standby service:

Phone: +49 172 / 5 31 00 99

FRI: 16:00 to 22:00 h CET
SAT: 08:00 to 22:00 h CET
SUN: 09:00 to 20:00 h CET

Downloads:

Teamviewer/Support

Teamviewer/Meeting

LASCO Remote Assistance (Link)